Udemy Reviews

For teachers, it is becoming a nightmare. We have earned a lot of money for them (they take almost 3/4 in some cases) and yet, when we reach out to them with a question, we really feel as if they do not even read it. The worst is Udemy's Trust And Safety department. We have received warnings about policy violations, coupled with a deadline, coupled with a penalty. When we ask which course they are referring to and if they can be specific about the violation (because we honestly could not pinpoint it), they do not answer. You just have 1 week time to guess correctly which course they are referring to and what might be a policy violation in their view. At this point, I honestly do not even want to discuss with them about the policy violation. Just tell me what it is and which course is in violation, and I will correct it without discussion. But I do not even know what it is and where to look. This is what you will be dealing with if you upload a course.

Purchased course to pass Network+ exam. It worked and I felt at a "sale" price, it was worth it. The only issue I have is that the Network + certification hasn't netted me a job in the pay range stated by CompTIA. I don't have a bachelor degree in anything IT related, so any jobs willing to interview me pay ridiculously low wages or require an IT related degree.

Bought 5 courses last month, account be suspended today without any reason and notice.
Didn't share account.
Didn't write a review.
Pay $65 and got suspended without any reason and notice.

This course was really good and the way they explained all techniques was really clear and understanding, I recommend it !!!
Thanks Mark 👍👍

Udemy revoked a training course I had paid for and stated that they were unable to disclose the reasons they were forced to remove the course from their directory. Udemy sent no communication to me as an enrolled user, that this course revocation had taken place and so I was confused when I logged in to cram for my qualification exam only to find that the link in 'My Learning' for the course no longer worked.

I searched the course from the main page and could see it no longer existed/appeared in their course listings. After chatting to someone on Live Chat I was informed that the course had been removed and that they would provide me refund.

I complained that this would likely now impact my qualification exam as I was part way through the course they revoked and complained that they had not thought to notify enrolled users that they had revoked the course.

I was offered a discount code that would "show courses at their cheapest possible price" (which itself goes to show the course price inflation model which Udemy work to). I rejected this as I felt it was a token gesture for the problems Udemy had just caused me and asked if it was possible to get a free course credit instead. (If I fail this qualification now, at least I can go study for another right?) but was told that Udemy had no power to issue course vouchers and that power rested solely with the course instructors.

I asked what else Udemy would be able to do to remedy this situation and was presented with same copy and pasted text from earlier in the conversation, so politely left and made it clear I would write up a poor review of them and use Cybrary from here on out.

Don't trust them that they will return your money back if refund is requested and approved... I had troubles with the course I purchased and the system which were not soled, that is why I requested a refund which they approved. However, 30 days passed, I still haven't received my money back and noone answers to my emails. This is such a bad service...

I have written a course for Udemy as I kept seeing bloggers saying how profitable writing a course is, and I must say that getting $3.45 per student is not something that I would consider profitable. Udemy takes over 80% of the profit. I have been with Udemy since March 2022 and it is not getting any better.

I would NOT recommend to waste your time writing a course and post it on Udemy - they make money on your work and give you peanuts which is not fair. I have no idea where the bloggers got their information of how much money you can make, but they are obviously misinforming anyone that is looking into creating courses.

When Udemy suspended my account without notice, warning or explanation, I immediately sent them a letter asking for reason with the request to restore my account. I have been watching tutorials for work and I have spent legitimate money for those. Today has been a week of waiting, and I still get no real response. I am beyond upset. Never in my life have I experienced customer support this atrocious!

I wanted to learn with them, but their courses are low quality, the authors are not real professionals, and many courses I followed were created by non-native English speakers, with accents from around the world, which makes them difficult to follow, and makes the comprehension of the material less useful, not to mention that some are ignorant in the thing they create and it becomes useless videos.

For example, one Spanish author pronounces "apache" (the web server) as "apak", which is very annoying, anyone who really uses that server knows how to pronounce the name correctly, and naming it "apak" is just clear ignorance, I stopped and didn't finish the rest of the course.

In short, try to avoid this site.

Even before I could start the course I wanted I almost got scammed. When I was browsing for courses the site indicated that there was a special offer on basically every course. However when I went to checkout and signed up, all of a sudden it was gone even though it said there was still five hours left on the special offers. Because od this I almost payed 84 euros for a course instead of 15. I can't help but think this was intentional because as soon as I made an account the offers were gone.